tk1971's Privacy Policy

01 Introduction and Scope

tk1971 respects the privacy of all users — registered and unregistered — on its platform. This Privacy Policy ("Policy") applies to all services provided through the tk1971-app.cam website and its associated mobile applications.

This policy has been written with Bangladeshi users in mind and should be read alongside our Terms and Conditions, as both documents together define the relationship between you and tk1971. By using the platform, you are considered to have given your consent to the processing of your information under the terms described in this policy.

02 What Information We Collect

tk1971 collects various types of information as needed to operate the service and improve the user experience. This information can be divided into two main categories.

A. Information You Provide Directly

Information you give us directly when registering or using the platform includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form — never kept in readable form)
• National ID card or other identity document details (during account verification)
• Payment information: bKash, Nagad, Rocket, or bank account numbers (for processing transactions)
• Content of communications made with the support team via live chat or email

B. Automatically Collected Information

Information that is technically recorded while you use the platform:

• IP address and device type (mobile, desktop, tablet)
• Operating system and browser version
• Session duration, pages visited, and navigation patterns
• Game history, bet amounts, and transaction records
• Information collected through cookies and similar tracking technologies

03 Purposes of Data Use

Collected information is used only for the following legitimate purposes. tk1971 never sells your information to third parties for commercial purposes.

• Account Management: To complete the registration, login, and account verification processes.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Service Improvement: To identify technical issues on the platform and improve the user experience.
• Customer Support: To properly resolve your questions and complaints, via 24/7 live chat and email.
• Relevant Communications: To send account-related notifications, security alerts, and service updates.
• Responsible Gaming: To detect unusual betting patterns and provide assistance where needed.
• Legal Obligations: To maintain records in compliance with applicable laws and to respond to requests from authorities.

04 Data Sharing Policy

tk1971 may share your personal information with third parties only in limited and specific circumstances. In each case, we provide only the minimum information necessary.

Service Provider Partners

Relevant financial information may be shared for payment processing (with bKash, Nagad, Rocket, and bank transfer services). These service providers may only use the information for their designated purpose and operate under confidentiality agreements.

Technology and Analytics Partners

Non-personal, aggregated usage data may be shared with select partners to ensure platform functionality and for technical services.

Legal Requirements

tk1971 will comply if required to disclose information by a court order, a lawful request from a government authority, or applicable law. Where possible, we will attempt to notify you before making such a disclosure.

05 Data Security Measures

tk1971 maintains both technical and organisational security measures to ensure the safety of your information.

Technical Security

• SSL/TLS encryption is used for all data transmission, keeping connections secure.
• Passwords are stored using industry-standard hashing algorithms — no staff member can view them in readable form.
• Recognised security standards are followed for processing payment information.
• Regular security assessments and vulnerability tests are conducted.
• Automated monitoring systems are active to detect unusual access to the system.

Organisational Security

• Only authorised staff have access to user data, and only to the extent necessary.
• All staff operate under confidentiality agreements and receive data protection training.
• A defined procedure is in place for responding quickly to security incidents.

Please keep in mind that no method of transmitting data over the internet is completely secure. Use a strong password for your account and never share it with anyone.

06 Cookies and Tracking Technologies

tk1971 uses cookies and similar technologies to operate the platform correctly. Cookies are small data files stored in your browser that help improve the functionality of the site.

Essential Cookies

These cookies are necessary for the basic functionality of the platform — such as maintaining login sessions, storing security tokens, and remembering language preferences. Without them, the site will not work properly.

Functional Cookies

These cookies are used to remember your preferences (such as display settings) and to provide a personalised experience. They can be disabled, but some features may not work as a result.

Analytics Cookies

Aggregated, anonymous data is collected to understand which pages are most used and where technical issues are occurring. This data does not identify any specific individual.

You can manage cookies from your browser settings. However, blocking cookies entirely may limit some of tk1971's services.

07 Your Rights and Controls

tk1971 believes you should have full control over your own information. You may exercise the following rights at any time.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: To update incorrect or incomplete information, go to your account settings or contact the support team.
• Right to Erasure: After closing your account, you may request the deletion of information that is not subject to legal retention requirements.
• Right to Restriction of Processing: You may request that your information not be used for certain purposes.
• Opt Out of Marketing Communications: To stop promotional emails or messages, use the option provided in any such message.
• Data Portability: In certain cases, you may request your information in a standard format.

To exercise these rights or for any questions, contact us via 24/7 live chat or email. We will respond as soon as possible after verifying your identity.

08 Data Retention Periods

tk1971 retains your information only for as long as necessary. Specific retention periods are outlined below:

• Account Information: For as long as the account is active and thereafter until the applicable legal time limit following closure.
• Financial Transaction Records: Retained for an extended period for financial auditing and compliance with applicable regulations.
• Communication Logs: Retained for a set period to ensure customer service quality and for dispute resolution purposes.
• Analytics Data: Retained in aggregated, anonymous form for an extended period for technical development purposes.

When the retention period expires or the information is no longer needed, it is securely deleted or anonymised.

09 Protection of Minors' Data

tk1971 strictly does not provide services to anyone under the age of 21. We do not knowingly collect or store the personal information of anyone under 21.

Age verification measures are in place at registration. If we become aware that a minor's information has been collected by mistake, that account will be closed immediately and the associated information will be deleted.

In accordance with our Responsible Gaming Policy, the protection of minors is one of our primary priorities. Parents are encouraged to monitor their children's online activity.

10 International Data Transfers

tk1971's servers and technology infrastructure may be located in various countries. As a result, your information may be processed or stored outside Bangladesh.

For any international data transfer, we ensure that adequate safeguards are in place at the destination and that the standard of protection described in this policy is maintained. Agreements with service provider partners include data protection terms.

11 Policy Update Process

This privacy policy may be updated from time to time due to business changes, new technologies, or legal requirements. The date of each update is noted at the top of this page.

For significant changes, we will notify registered users by email or via a notification on the platform. Continued use of the platform after a change is made will be considered acceptance of the updated policy.

To learn more about our terms of service, read the About Us page, which contains general information about tk1971.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us directly. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.

Contact Methods:

• Live Chat: Visit the tk1971 platform and click the chat icon — you will receive an immediate response.
• Email: [email protected]

We will respond as quickly as possible after verifying your identity. Data-related requests typically take a few business days to process.

For general questions, check our FAQ section — many common queries are already answered there.